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Revolutionizing IT Management at Cyberlogic with Celoxis

Discover how Celoxis revolutionized IT project workflows at Cyberlogic with tailored solutions.

CyberlogicManaged IT Services
Industry
IT, Cybersecurity, IT Infrastructure
Location
South Africa

About Cyberlogic

A managed service provider standardizing diverse IT and cybersecurity work

Cyberlogic is a managed service provider (MSP) offering IT support, infrastructure management, and cybersecurity solutions across diverse industries.

Challenge to solution

Four IT-services pressures, and what Celoxis changed

Companies like Cyberlogic often grapple with resourcing, reporting and visibility pressures in a fast-paced IT services environment.

  1. Before

    Manual Reporting Hassles

    Generating reports for CxOs required exporting data and manually compiling presentations, consuming hours every week.

    After with Celoxis

    Enhanced Reporting

    Built-in reporting tools eliminated manual processes, cutting report-generation time by approximately 60%.

  2. Before

    Time-Consuming Administrative Work

    Project managers and engineers spent significant time maintaining and consolidating project updates.

    After with Celoxis

    Streamlined Updates

    Updating project tasks and plans became faster, saving an estimated 16 hours per month per project manager.

  3. Before

    Resource Management Complexity

    Balancing workloads across teams and accommodating frequent schedule changes was difficult.

    After with Celoxis

    Increased Productivity

    Cyberlogic's project team reclaimed over 200 hours annually by eliminating repetitive manual updates.

  4. Before

    Limited Visibility into Project Status

    Real-time insight into performance metrics or task progress was lacking across the diverse project types Cyberlogic runs.

    After with Celoxis

    Customizable to Diverse Needs

    Celoxis let Cyberlogic tailor the platform to varied project types, from IT infrastructure to cybersecurity initiatives.

Before Celoxis

The struggle with AutoTask

Prior to adopting Celoxis, Cyberlogic relied on AutoTask for project management. Despite being a robust tool, it failed to meet Cyberlogic's needs.

What was breaking

  • Cumbersome Updates Keeping project plans current was labor-intensive, averaging four hours weekly per project manager.
  • Slow User Adoption Employees found AutoTask challenging to engage with, making real-time updates difficult to maintain.
  • Manual Reporting Reporting required exporting data to spreadsheets and presentations, slowing decision-making.
  • Cyberlogic wanted a tool versatile enough to accommodate its diverse project types and business processes.

Celoxis stood out with its ability to adapt to our diverse project needs while being intuitive enough for even non-technical users to configure. It's helped us minimize inefficiencies and focus on delivering value to our clients.

Nicholas Mead, Project Manager at CyberlogicNicholas MeadProject Manager

Results and business impact

Faster updates, better adoption, lighter reporting load

Adopting Celoxis brought significant changes to Cyberlogic's project management processes.

  • Streamlined Updates

    Faster task and plan updates saved roughly 16 hours per month per project manager.

  • Enhanced Reporting

    Built-in reporting cut time spent on report generation by approximately 60%.

  • Increased Productivity

    The project team reclaimed over 200 hours annually by eliminating manual updates.

The outcome

Celoxis gave Cyberlogic one adaptable platform for every kind of IT and cybersecurity project, replacing hours of manual updates with minutes.

  • 16 hours/month saved per PM
  • 60% less time on reporting
  • 200+ hours reclaimed annually
  • ★★★★★4.6/5 on G2
  • Cloud or on-premise

Discover Celoxis

Let us demonstrate why Celoxis is the ideal PPM Solution for you.

  • 14-day free trial
  • No credit card required
  • Import your existing plans
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